Which of the following statements is true regarding incident categorization driven by configuration item?

Which of the following roles can maintain user criteria?

Business rules require a Contact to always be created when a new Account is created.
What can be used when developing a custom screen to ensure an Account is not created if the creation of the Contact fails?

When documenting requirements, it is important to include the customer preferred designed choices.

Which of the following statements are correct for standard changes? (Choose two.)