Free Access ServiceNow.CIS-ITSM.v2022-09-09.q264 Practice Test (Page 11)

Question 46

How do you make an article visible in the featured content section?

A.Add the article to the featured content related list in a knowledge base.

B.Select the Featured check box in the article.

C.Add a new record to "Knowledge Base Featured" table.

D.Add a new record to the "Featured Content" table.

Question 47

A user with role catalog_editor can maintain catalog items but he/she CANNOT update catalog definitions.

A.True

B.False

Question 48

In Change Management, the Risk Calculator is used to:

A.Determine just the Risk of the Change based on Risk Conditions

B.Determine the Risk of the Change based on the responses to a Risk Assessment Survey

C.Determine the priority of the Change

D.Determine the Risk and Impact of the Change based on Risk Conditions

Question 49

Which of the following are available Topic Blocks for ITSM Virtual Agent? Select 3 Answers from the below options

A.Search Catalog Item

B.Create Incident

C.Request Catalog

D.Create Problem

E.Create Change

Question 50

A company has a Lightning Page with many Lightning Components, some that cache reference data. It is reported that the page does not always show the most current reference data.
What can a developer use to analyze and diagnose the problem in the Lightning Page?

A.Salesforce Lightning Inspector Transactions Tab

B.Salesforce Lightning Inspector Actions Tab

C.Salesforce Lightning Inspector Storage Tab

D.Salesforce Lightning Inspector Event Log Tab

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Question 46

Question 47

Question 48

Question 49

Question 50

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