Which of the following is NOT an option in the incident's Resolution code drop down list?

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.
Which set of steps should be taken to merge these accounts using the Salesforce merge feature?

Which of these are considered configuration base items? (Choose three.)

On an Incident, which of the following conditions will trigger the Reopen Count field value to be incremented?

Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region.
How can an administrator meet this requirement?