Question 191
A company represents their customers as Accounts that have an External ID field called Customer_Number__c. They have a custom Order (Order__c) object, with a Lookup to Account, to represent Orders that are placed in their external order management system (OMS). When an order is fulfilled in the OMS, a REST call to Salesforce should be made that creates an Order record in Salesforce and relates it to the proper Account.
What is the optimal way to implement this?
What is the optimal way to implement this?
Question 192
The itil user is permitted to read the CAB definitions.
Question 193
Problem Management Investigation and Diagnosis activities include__________.
Question 194
Which of the following tables extend the task table? (Choose four.)
Question 195
Which of the following represents how Knowledge Management Article publishing is managed?

