Question 191

A company represents their customers as Accounts that have an External ID field called Customer_Number__c. They have a custom Order (Order__c) object, with a Lookup to Account, to represent Orders that are placed in their external order management system (OMS). When an order is fulfilled in the OMS, a REST call to Salesforce should be made that creates an Order record in Salesforce and relates it to the proper Account.
What is the optimal way to implement this?
  • Question 192

    The itil user is permitted to read the CAB definitions.
  • Question 193

    Problem Management Investigation and Diagnosis activities include__________.
  • Question 194

    Which of the following tables extend the task table? (Choose four.)
  • Question 195

    Which of the following represents how Knowledge Management Article publishing is managed?