Free Access ServiceNow.CIS-ITSM.v2022-09-09.q264 Practice Test (Page 53)

Which of the following is NOT a known error article field?

A.Workaround

B.Category

C.Temporary Fix

D.Cause

Which two of the examples above have correct System.debug statements? (Choose two.)

A.Example 1

B.Example 2

C.Example 3

D.Example 4

Configuration items can be created via the change management process.

A.True

B.False

How can you remove demo data?

A.In the settings, you can check the "Remove demo data" check box.

B.You have to go through the tables and select all records and delete them.

C.You can request that through the HI portal.

D.You have to deactivate the ITSM Foundation plugin and activate it again without selecting the "demo data" check box.

Which table is used to store emergency change requests?

A.Emergency Change Request [emergency_change_request]

B.Change [change]

C.Change Request [change_request]

D.Emergency CR [emergency_cr]

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