Free Access ServiceNow.CIS-ITSM.v2023-10-04.q260 Practice Test (Page 35)

Question 166

The Requested Item [sc_req_item] table is extended directly from the Task [task] table.

A.True

B.False

Question 167

Which module to use in order to modify the field mapping of the Known Error articles?

A.Knowledge > Administration > Field Mapping

B.None of the listed answers

C.Knowledge > Field Mapping

D.Knowledge > Articles > Field Mapping

Question 168

Which table is used to store emergency change requests?

A.Emergency Change Request [emergency_change_request]

B.Change [change]

C.Change Request [change_request]

D.Emergency CR [emergency_cr]

Question 169

Part of a custom Lightning Component displays the total number of Opportunities in the org, which is in the millions. The Lightning Component uses an Apex Controller to get the data it needs.
What is the optimal way for a developer to get the total number of Opportunities for the Lightning Component?

A.SOQL for loop that counts the number of Opportunities records

B.Apex Batch job that counts the number of Opportunity records

C.SUM() SOQL aggregate query on the Opportunity object

D.COUNT() SOQL aggregate query on the Opportunity object

Question 170

You can create only one change request from an incident.