A.Requested Item records, Catalog Task record, and all Tasks created by Record Producers

B.Any type of record created from Record Producers

C.Tasks created from Record Producers, Requests, Requested Items

D.Requested Item records, Catalog Task records, and Request records

A.kb_queries

B.ts_query_kb

C.kb_use

D.kb_search_log

A.The SOQL governor limits are being hit.

B.A Process Builder is running that sends mass emails.

C.There are numerous DML operations in the trigger logic.

D.A trigger is recursively invoked more than 16 times.

A.Implement a Change

B.Prioritize and Categorize the Problem

C.Obtain Problem Manager Approval

D.Conduct a Root Cause Analysis

A.Workaround is copied to comments of all incidents that are linked to the problem except incidents with state
"On Hold".

B.Workaround is copied to comments of all incidents that are linked to the problem where the incidents' states are "On Hold" and the On Hold reason is "Awaiting Problem".

C.Workaround is copied to comments of all incidents that are linked to the problem where the incidents' states are "On Hold".

D.Workaround is copied to comments of all incidents that are linked to the problem.