Question 31
The Requested Item [sc_req_item] table is extended directly from the Task [task] table.
Question 32
Which of the following statements reflects when the Actual start and Actual end date fields are populated on a change request?
Actual start is set when the _____________.
Actual start is set when the _____________.
Question 33
XML exports of Knowledge Articles include Text but DO NOT include attachments.
Question 34
Which of the following is NOT a type of Article feedback that may be submitted by users?
Question 35
Once the change request's state changes to "Review", the user should fill the mandatory fields in the review form.