Question 16

XYZ is a business-to-business company that knows the following about its customers.
* They each use XYZ's products differently, depending on their industry.
* They are located in various regions of North America and Europe.
* They have employee workforces of different sizes at different plants
* They pay different prices for the same products, depending on the volume purchased.
  • Question 17

    Although an organization may have clearly communicated plans and have good cross functional relationships but because of vertical communication alignment of goals and activities is often slower. A possible solution to this issue is:
  • Question 18

    Which of the following tools is used to clarify roles and track accountability between activities and related stakeholders?
  • Question 19

    What is the best method for monitoring the effectiveness of a quality policy?
  • Question 20

    Which of the following questions should a company ask before adopting a new technology?