A governance system should cover the enterprise end to end, focusing not only on the IT function but on all technology and information processing the enterprise puts in place to achieve its goals, regardless where the processing is located in the enterprise.

Explanation
IT-related issues should be considered as part of the design factors for a governance system in order to manage risks that have a high impact. Design factors are the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. IT-related issues are one of the 11 design factors defined in COBIT 2019, and they refer to the specific challenges or opportunities that arise from the use of information and technology in the enterprise, such as cybersecurity, digital transformation, innovation, etc. These issues may pose significant risks to the enterprise's objectives, performance, or reputation, and therefore need to be addressed by the governance system. The answer is based on the COBIT 2019 Design Guide1, page 15. References: 1: COBIT 2019 Design Guide | Digital | English.

As per COBIT 2019, the objective of BAI11 Managed Projects is to ensure that projects are planned, executed and delivered within scope, time, cost and quality parameters, and that they deliver expected benefits. The objective is relevant in the scenario described where the enterprise is facing issues with multiple IT-enabled change initiatives being delivered late and failing to meet business needs. The consultant can recommend developing a governance and management system around BAI11 Managed Projects to address these issues.

Balanced Scorecard or BSC (read as B-S-C) dimensions. The BSC dimensions are: Financial

Explanation
The principle that the governance framework should allow for flexibility in addressing new issues is an important principle of a proper governance framework. A governance framework is a conceptual model or structure that defines the key elements, relationships, and principles of a governance system. A proper governance framework should follow certain principles or guidelines that ensure its effectiveness, efficiency, and alignment with the enterprise goals and objectives. The principle that the governance framework should allow for flexibility in addressing new issues is an important principle of a proper governance framework because it helps to ensure that the governance system can adapt to changes in the internal or external environment, stakeholder needs, business objectives, etc.13 COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution