Explanation
The flexibility of COBIT design factors benefits an enterprise by allowing users to tailor the framework to align with specific enterprise needs. COBIT is a comprehensive governance and management framework for information and technology that helps enterprises to achieve their goals and create value. COBIT design factors are characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. The flexibility of COBIT design factors benefits an enterprise by allowing users to tailor the framework to align with specific enterprise needs by providing guidance on how to customize and adapt the COBIT components (such as processes, practices, goals, metrics, etc.) based on the design factors.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

Explanation
The primary role of business leadership when defining the future state in a business case is to assess proposed solutions against goals. The business case is a document that defines the objectives, benefits, costs, risks, and success factors of IT governance implementation, and proposes one or more solutions that can deliver the desired outcomes. Business leadership is responsible for evaluating the feasibility, viability, and desirability of each solution, as well as ensuring alignment with the enterprise's strategic direction and stakeholder expectations. The role is based on the COBIT 2019 Implementation Guide4, page 31. References: 4: COBIT
2019 Implementation Guide | Digital | English

Explanation
The percent of stakeholders satisfied with program/project quality would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards". A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. A goal is a specific target or outcome that an enterprise sets to achieve its vision and mission. Delivery of programs on time, on budget, and meeting requirements and quality standards is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that IT-enabled investments are delivered successfully. The percent of stakeholders satisfied with program/project quality is a metric that reflects how well this goal is achieved.13 COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives