Employees involved in quality circles are encouraged to develop ideas for improvement or request management efforts to propose solutions for adoption.
The aims of the quality circle activities are all of the following EXCEPT:

The weighting issue also arises when comparing hospitals or clinics within a system. What happens if the service case
mix is similar?

The Baldrige criteria were originally developed and applied to business; however, in 1997, healthcare- specific criteria were created to help healthcare organizations address challenges such as focusing on core competencies, introducing new technologies, reducing costs, communicating and sharing information electronically new alliance with healthcare providers, and maintaining market advantage. The Baldrige healthcare criteria are built on the set of interrelated core values and concepts.
Which of the following is NOT out of those values and concepts?

Prospective data collection also relies on medical record review, but it is completed during a patient's hospitalization
or visits rather than retrospectively. Obviously this method of data collection is expensive but:

Depending upon the direction of a measure's improvement, outlier interpretations can be (Choose two):