Question 96

Which of the following is the relationship between clinical outcomes and patient satisfaction?
Besides measuring morbidity and mortality, this management takes into account the quality of healthcare received from the patient's perspective.
  • Question 97

    Healthcare purchasers and payers are demanding that providers demonstrate their ability to provide high quality
    patient care at fair prices. Specifically, they are seeking:
  • Question 98

    Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well
    as patients' satisfaction with care. In formulations that stress the technical aspects of care, however outcome typically
    refers to:
  • Question 99

    According to Joint Commission standards, the safety program must include all of the following EXCEPT:
  • Question 100

    Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully) the procedure was carried out.