Question 91
If you decided to interview ten patients in your emergency room on a given day and drew conclusions about your emergency services from these people. You have taken limited data and made a huge jump in logic.
This jump is known as:
This jump is known as:
Question 92
A social service department regularly monitors the number of inappropriate referrals, the timeliness of discharge planning, and the number of days of discharge delays.
What additional monitor should be added to evaluate the appropriateness of social service interventions?
What additional monitor should be added to evaluate the appropriateness of social service interventions?
Question 93
In healthcare, many terms call for more precise operational definitions that how do an organization define the terms
such as:
such as:
Question 94
Healthcare organizations' ability to deliver high-quality, patient-centered care to their members and patients depends in part on their understanding of basic customer service principles and their ability to integrate these principles into clinical settings. Healthcare organizations should pay attention to customer service for several reasons.
Which of the following is NOT out of t hose reasons?
Which of the following is NOT out of t hose reasons?
Question 95
The weighting issue also arises when comparing hospitals or clinics within a system.
What happens if the service case mix is similar?
What happens if the service case mix is similar?