Free Access Salesforce.CRT-251.v2022-02-17.q71 Practice Test (Page 2)

Question 1

Cloud Kicks has a custom object, Projects, that has a Lookup relationship to the Opportunity object.
How can the Consultant build a report that contains data from both the Project and Opportunity objects?

A.Dashboards

B.Cross-object Filters

C.Custom Report Types

D.Matrix Reports

Question 2

Universal Containers tracks both customer issues and user issues.
A customer issue can be logged as:
new

working

closed

A user issue can be logged as:
new

waiting for reply

closed

What features should a System Administrator use to track both case types?

A.Record Types and Page Layouts

B.Support Processes and Record Types

C.Automated Case Users and Workflows

D.Process Builder and Page Layouts

Question 3

Which two should an administrator consider when configuring workflow rules? (Choose two.)

A.Rules can be evaluated when records are created or edited.

B.Rule actions can take place immediately or can be time based.

C.All existing records are evaluated when a new rule is activated.

D.Rules must be deactivated before using the Data Import Wizard.

Question 4

Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)

A.Attributes needed to segment and categorize customers.

B.Distance between customer headquarters and their sales representatives

C.Average number of customers managed by a sales representative.

D.Number of currencies needed to support each sales territory.

Question 5

Universal Containers supports two lines of business: shipping and freight. Thesales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?

A.Create different record types and sales processes for each line of business, and assign different page layouts to each record type.

B.Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.

C.Create different record types and sales processes for each line ofbusiness, and assign different stages to each page layout.

D.Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.

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