Free Access Salesforce.Field-Service-Consultant.v2023-10-03.q155 Practice Test (Page 8)

Question 31

Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose ? answers

A.Create the Service Territory Location as a Location lookup field.

B.Add the Service Territory Location Related List on the Location page layout.

C.Add the Service Territory Location Related List on the Service Territory page layout.

D.Create the Service Territory Location as a Service Territory lookup field.

Question 32

Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of customers who have bought a tent from their website that day. They want to set up a month-long welcome Journey which sends emails specific to the purchase such as the type of tent, the available accessories for the tent, and care of the tent at different points throughout the Journey. NTO also recognizes that due to their competitive prices, they have had customers purchase more than one tent within a month.
What type of data should be used in the Decision Splits in their Journey to make sure the choices reflect the correct tent?

A.Journey Data

B.Salesforce Data

C.Contact Data

D.Entry Data

Question 33

Northern Trail Outfitters wants to send an email to one million contacts in Sales Cloud. The criteria to segment contacts Include using 10+ fields to segment.
Which process should the consultant utilize to minimize issues and maximize efficiency in the sending process7

A.Create a report originating in Salesforce, then target and send to that report using the Marketing Cloud Email Studio Send Flow.

B.Import a report originating In Salesforce through an import activity to a Salesforce Data Extension, then send to data extension using Email Studio email send.

C.Assign the one million contacts from the report to a Salesforce campaign, and use a Single Step journey with Salesforce Campaign as an entry event.

D.Query Synchronized Data Extensions using a query activity to a Salesforce Data Extension, then send via Email Studio Send Flow.

Question 34

Universal Containers has discovered that many of its Technicians' initial visits require a return visit to complete the work.
Which two approaches should a Consultant recommend to accurately track these visits?
Choose TWO answers

A.Create a new Work Order and Service Appointment.

B.Reschedule the Work Order for the new date.

C.Reschedule the Service Appointment for the new date.

D.Create a new Service Appointment on the original Work Order.

Question 35

Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?

A.Assign a Field Service Mobile License to the user.

B.Modify the user record.

C.Modify the user's Profile.

D.Update Public Group membership.

Other Version: 1496Salesforce.Field-Service-Consultant.v2025-08-18.q163; 2786Salesforce.Field-Service-Consultant.v2023-02-01.q115

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Question 31

Question 32

Question 33

Question 34

Question 35

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