Free Access Salesforce.Field-Service-Consultant.v2026-08-17.q134 Practice Test (Page 6)

Question 21

Universal Containers performs multi-staged jobs, where the second job can only begin after completion of the first job. How should a Consultant recommend implementing this process?

A.Create two Service Appointments, set the Related Service Appointment and Time Dependency.

B.Create one Service Appointment with the total duration of the two jobs and assign two Resources.

C.Create two Service Appointments and schedule them to the same Resource.

D.Create one Service Appointment and schedule it to two different Resources.

Question 22

Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.
When designing the Customer Service Representative's user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?
Choose 2 answers

A.Arrival Window End

B.Scheduled Start

C.Arrival Window Start

D.Scheduled End

Question 23

universal container UC wants to create a new scheduling policy that takes into account the technician assigned to customers account and then considers a resource from the customer group of preferred technician UC also wants to consider only technician with 50 miles of schedule work Which two items should a consultant include in the scheduling policy to meet this?
requirement?

A.Required resources and maximum travel from home

B.Minimize travel service objective and preferred resource services objectives

C.Minimize travel service objectives and resources priority services objectives

D.Maximize travel from home and working territories

Question 24

Dispatchers at Universal Containers want to ensure resources assigned to a Work Order have the appropriate level of expertise.
What should a Consultant implement to accomplish this requirement?

A.Define Work Types, Define Work Order Status, Set up Resource Skills

B.Set up Skill Requirements, Define Work Types, Set up Routing Rules

C.Define Skills, Set up Skill Requirements, Set up Resource Skills

D.Set up Service Locations, Set up Location Skills, Define Work Types

Question 25

a customer makes one appointment for the sales department, and another
appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the technician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the consultant verify to ensure these requirements are simultaneous scheduling will occur?
Choose 3 answers

A.A dependency has been created between the two appointment and the start time are the same.

B.The complex work visual force page is added to the service appointments page layout.

C.The dependency type is set to start after finish and day on the service appointment in the dependency.

D.The same resource and same day fields appear on the service appointments page layout.

E.The checkbox uses all-or-none scheduling for related appointments in field service setting is selected.

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Question 21

Question 22

Question 23

Question 24

Question 25

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