Free Access Salesforce.Field-Service-Consultant.v2026-08-17.q134 Practice Test (Page 8)

Question 31

Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?

A.Assign a Field Service Mobile License to the user.

B.Modify the user record.

C.Modify the user's Profile.

D.Update Public Group membership.

Question 32

One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.
How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

A.Assign the Technician to a new Service Territory.

B.Remove the Technician as a Preferred Resource.

C.Create an ExcludedResource for the Account.

D.Create a new Work Order Validation Rule.

Question 33

universal container UC services customers in multiple time zones. UC
Dispatcher need to see the dates and time in dispatcher console for the time zone where jobs are being performed How should the consultant configure this?

A.Set the dispatch console to display in the user time zone in field service settings

B.Set the dispatch console to display in territory time zone in the field service settings

C.Configure the dispatcher user time zone to the same as territories they manage

D.Create the formula to calculate the time zone offset from the user to territory time zone

Question 34

Universal Containers' Customers typically like to be served by the same Technician that completed the initial installation. How should a Consultant implement this rule?

A.Add all other Resources as Excluded Resources.

B.Add the Account as one of the Resource Skills.

C.Add the Resource as a Required Resource.

D.Add the Resource as a Preferred Resource.

Question 35

A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked theservice appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock.
Where should the technician record this information?

A.The Product Item Transactions Related List on the Product Item

B.The Work Order Line Item associated with the completed Work Order

C.The Products Consumed section on the Work Order

D.The Product Request Line Item associated with the Product

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Question 31

Question 32

Question 33

Question 34

Question 35

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