Free Access Salesforce.Field-Service-Lightning-Consultant.v2021-09-10.q78 Practice Test (Page 10)

Question 41

Universal Containers schedules jobs that require multiple steps when on-site. They would like to add a new status to the existing status flow. Which two configurations need to be set up? Choose 2 answers.

A.Add the allowed Status Transitions in Field Service Settings.

B.Add new Status to the Work Order

C.Add the Status Transitions to the Technicians' Profile.

D.Add new Status to the Service Appointment.

Question 42

universal container (uc) sells shipping Containers and container parts. UC wants to track each customer's container and associated part for field servicing, sales, and reporting purposes Which solution should a Consultant recommend to relate the part to a customer?
container?

A.Add the container as an asset on account and make the part internal assets

B.Add the container as product on the account and part to the child product related list

C.Create an asset hierarchy on account with container as root asset and part as the child assets

D.Create a hierarchical relationship between the parent product container and the child part product

Question 43

Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultant recommend accomplishing this in the Field Service mobile app?

A.Create a custom Visualforce page to create a new Opportunity.

B.Add a "Create Opportunity" Quick Action to the Work Order Line Item.

C.Create a New Task linked to the Contact and assign to a Sales Rep.

D.Add an "Upsell" Quick Action to the Account that creates a new Work Order

Question 44

Northern Trail outfitters (NTO) want to track the report on individual tasks completed, including part consumed and pricing details, as part of the work order completion process. NTO want to schedule one or multiple tasks to the different technician as needed How should the consultant meet the requirements utilizing the standard field service lightning data model?

A.Create a custom object records, each with its own child service appointment

B.Create work order line item, each with its own child service appointment

C.Create a multiple service appointment, each with its own child task records

D.Create a multiple service appointment each with its own child work order line item

Question 45

Universal Containers wants to process mobile payments. How can this requirement be met?

A.Attach a picture of the credit card

B.Create a custom payments object

C.Install an AppExchange package.

D.Add a custom filed to store the credit card number

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Question 41

Question 42

Question 43

Question 44

Question 45

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