Free Access Salesforce.Field-Service-Lightning-Consultant.v2021-09-10.q78 Practice Test (Page 8)

Question 31

Universal container wants to ensure the technician has the correct equipment before arriving at a job site.
Which two considerations should the consultant take into account when configuring?
field service lightning?
Choose 2 answers

A.Work type can be configured to include required products on the work order and work order line item

B.Quantity and and unit of measure are required when adding a required product

C.Validation rule and triggers created on work order and work order line-item objects are automatically recreated for work

D.Required product must be added to both work order and all work order line items

Question 32

Universal Containers needs to implement a way to track all internal and external work associated with an inbound contact center request. How should a Consultant recommend tracking the work?

A.Cases Only

B.Parent/Child Work Orders

C.Cases and Work Orders

D.Work Orders only

Question 33

Which three factors should the consultant consider when recommending a routing option?
Choose 3 answers

A.Aerial routing is used if a service appointment requires a travel distance of more than 200 kilometres

B.Aerial Routing is used if a service appointment requires a travel distance of more than 100 kilometres

C.Aerial routing computes the shortest distance between two locations bassed on a straight-line route

D.Multiday work schedule only aerial routing.

E.Street level routing incorporates Google map api and run faster than aerial routing

Question 34

which work rule should a field service lightning consultant use to assign service resources based on related object records?

A.extended match

B.match field

C.required resources

D.resource availability

Question 35

Universal Containers wants to track how much time each Technician is actively working each day. Which two data elements should be captured in order to calculate percentage of time spend actively working.

A.Technician work orders completed

B.Technician hours per day.

C.Technician hours traveling

D.Technician hours at client location.

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