Question 1

Universal Containers wants to have more control over the geography in which their Technicians are performing work. What capability should a Consultant enable?
  • Question 2

    A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.
    Which setting should a consultant consider to improve travel time accuracy?
  • Question 3

    Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service Mobile app?
  • Question 4

    Upon arrival for the service appointment, technician report a team of people is required to resolve the issue How can the dispatcher ensure the required resources are assign to the issue?
  • Question 5

    Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?