Question 46

Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?
  • Question 47

    Universal Container's Dispatchers want to visualize the planned travel route for a Technician during their shift.
    Which feature should the Consultant recommend to meet the requirement?
  • Question 48

    Universal Containers is looking to implement Entitlement Management to meet the following requirements:
    1) Any employee from the customer account is eligible for support.
    2) Specific purchased products are eligible for support.
    What Objects should be set up for Entitlement Management?
  • Question 49

    which work rule should a field service lightning consultant use to assign service resources based on related object records?
  • Question 50

    Universal Containers wants to limit their Technicians' view of Work Orders and Service Appointments in the Salesforce Field Service mobile app.
    What should a Consultant recommend to control their Technicians' view?