Free Access Salesforce.Field-Service-Lightning-Consultant.v2022-09-27.q127 Practice Test (Page 7)

Question 26

A Field Service Technician wants the ability to view a list of currently available parts on another Technician's truck. The Technician will then have ability to request the part(s) from the other Technician. What should a Consultant recommend to view and transfer parts between Technicians?

A.Build a solution to utilize the Work Order reporting module to view the truck stock and request transfer of stock.

B.Build a solution to utilize the Asset inventory functionality to view the truck stock and request transfer of stock.

C.Build a solution to utilize the Parts transfer functionality to view the truck stock and request transfer of stock.

D.Build a solution to view the Technician's truck stock and create a custom process to request transfer to stock.

Question 27

Universal Containers wants to track Technicians' van stock using the Salesforce Field Service mobile app a ensure that Technicians report when parts are used.
Which three data elements should a Consultant recommend tracking to support these requirements?
Choose 3 answers

A.Products Consumed

B.Mobile Locations

C.Products Required

D.Inventory

E.Warehouse Locations

Question 28

When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?

A.When a service process dictates that there are two levels in a Work Order Hierarchy and two levels in the Work Order Line Hierarchy. (Parent Work Order can be used)

B.When a service process dictates that there is a single level in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.

C.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than a single level in the Work Order Line Hierarchy.

D.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.

Question 29

Universal Containers wants Service Managers to quickly identify location and status changes in the lifecycle of a specific component in a customer's install base.
What should a Consultant recommend to track the lifecycle?

A.Utilize custom fields for change tracking on Assets.

B.Utilize Field History Tracking on Assets.

C.Utilize lifecycle Object tracking on Assets.

D.Utilize a Work Order related list on Assets.

Question 30

A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

A.service appointment

B.work order

C.service report

D.work types

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Question 26

Question 27

Question 28

Question 29

Question 30

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