Free Access Salesforce.Field-Service-Lightning-Consultant.v2022-09-27.q127 Practice Test (Page 15)

Question 66

Universal Containers is outsourcing work to a third-party Contractor. This Contractor is committed to working 100 hours per week. How should this be configured in the system?

A.Create a Resource with 20 hours available a day.

B.Create a Capacity-based Resource with 100 hours capacity a week.

C.Create 100 Service Appointments with Contractors as Required Resources.

D.Create 5 Resources with 20 hours available a week.

Question 67

universal containers has customers who have previously negotiated pricing on some products.
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?

A.Create customer specific price books and add all products as price book entries

B.Utilize a custom global price book and add pricenegotiated products as price book entries

C.Utilize a custom global price book and add all products as price book entries

D.customer specific price books and add only price negotiated products as price Create book entries

Question 68

Universal Containers has identified a business process in which a Customer Support Agent reviews an existing Work Order and needs to associate an additional part to the order for the Technician to successfully complete the job.
How should a Consultant support this process?

A.Add a new Product Required to the Work Order.

B.Add a new Product Consumed to the Work Rule. Seer

C.Add a new Product Consumed to the Work Order.

D.Add a new Product Required to the Work Type. 2

Question 69

in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers

A.jobs need to be performed at the same site on the same day of the week.

B.jobs require consecutive days of work and can span over weekends.

C.Jobs can take longer than the available resources hours in a day.

D.jobs require multiple stages of work performed by different resources.

Question 70

Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two actions should a Consultant recommend?

A.Launch a feedback survey to their install base and follow up on results.

B.Review existing contracts for obsolete provisions and requirements.

C.Integrate IoT data from their install base to detect asset issues.

D.Establish a Preventative Maintenance program for their install base.

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Question 66

Question 67

Question 68

Question 69

Question 70

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