Free Access Salesforce.Field-Service-Lightning-Consultant.v2022-09-27.q127 Practice Test (Page 16)

Question 71

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?

A.Change the Status field on the Service Appointment.

B.Post to the Service Appointment Chatter feed.

C.Adjust the Scheduled End field on the Service Appointment.

D.Update the In Jeopardy field on the Service Appointment.

Question 72

Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?

A.Only the primary assets related list on the assets object

B.Both the primary assets and related assets related lists on the work order object

C.Both the primary assets and related assets related lists on the assets object

D.Only the primary assets related list on the work order object

Question 73

Universal Containers' (UC) Technicians identify and complete additional work when they are at a customer site. UC wants to track the additional work using the Salesforce Field Service mobile app.
How should the Consultant meet this requirement?

A.Add the Work Order related list to the account to allow creation of additional line items.

B.Create a Quick Action to create a Work Order Line Item. Add a Quick Action to the Work Order Layout.

C.Add the Work Order Line Item related list to the Work Order page to allow creation of additional line items.

D.Create a Visualforce page to create Work Order Line items. Add a Visualforce page to the Work Order Layout.

Question 74

Universal Containers wants to track the total associated price when servicing Work Order for customers.
Which two of the following should a Consultant recommend? Choose 2 answers

A.Use Work Order and Work Order Line Items.

B.Set up Products and Price Books.

C.Use the Einstein Pricing Configurator.

D.Use a custom object to model the Work Order pricing.

Question 75

Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultant recommend accomplishing this in the Field Service mobile app?

A.Create a New Task linked to the Contact and assign to a Sales Rep.

B.Add an "Upsell" Quick Action to the Account that creates a new Work Order

C.Create a custom Visualforce page to create a new Opportunity.

D.Add a "Create Opportunity" Quick Action to the Work Order Line Item.

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Question 71

Question 72

Question 73

Question 74

Question 75

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