Free Access ITIL.ITIL-4-Foundation.v2023-10-18.q236 Practice Test (Page 36)

Question 171

Which is an input to the service value system?

A.The system of directing and controlling an organization

B.A model to help meet stakeholders expectations

C.Recommendations to help an organization in all aspects of its work

D.A need from consumers for new or changes services

Question 172

What is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks?

A.Continual improvement

B.A service

C.An IT asset

D.Service management

Question 173

Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?

A.Think and work holistically

B.Start where you are

C.Focus on value

D.Keep it simple and practical

Question 174

Which are elements of the service value system?

A.Outcomes, utility, warranty

B.Governance, service value chain, practices

C.Customer value, stakeholder value, organization

D.Service provision, service consumption, service relationship management

Question 175

What is used to link activities within the service value chain?

A.Inputs, outputs and triggers

B.Service desk

C.Opportunity, demand and value

D.Service level agreements

Other Version: 2988ITIL.ITIL-4-Foundation.v2025-04-29.q331; 1610ITIL.ITIL-4-Foundation.v2024-12-02.q195; 5194ITIL.ITIL-4-Foundation.v2024-05-21.q161; 2628ITIL.ITIL-4-Foundation.v2024-02-09.q180; 7367ITIL.ITIL-4-Foundation.v2023-03-27.q176; 5716ITIL.ITIL-4-Foundation.v2022-06-21.q145; 10962ITIL.ITIL-4-Foundation.v2022-05-03.q197; 53ITIL.Passtestking.ITIL-4-Foundation.v2021-09-17.by.quintina.112q.pdf

Latest Upload: 203PaloAltoNetworks.NGFW-Engineer.v2026-05-01.q43; 302Nokia.4A0-113.v2026-05-01.q69; 263EC-COUNCIL.312-49v11.v2026-04-30.q214; 230Microsoft.MB-820.v2026-04-30.q101; 213Salesforce.MC-202.v2026-04-30.q57; 207BICSI.INSTC_V8.v2026-04-29.q53; 337NMLS.MLO.v2026-04-28.q82; 245NCARB.Project-Management.v2026-04-28.q27; 466EMC.D-AV-DY-23.v2026-04-27.q184; 1125ServiceNow.CSA.v2026-04-27.q483

Question 171

Question 172

Question 173

Question 174

Question 175

Download PDF File