Question 11

You are working a list of leads in Dynamics 365 Sales.
You have a custom security role that contains the following privileges:
create and edit user-level privileges on the lead and note entities.
business unit-level append, append to, and assign privileges on the lead and note entities.
organization-level share privileges on the lead and note entities.
You need to perform the following actions on leads:
add notes to leads.
assign leads to other users.
How should you manage leads? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 12

You need to create a Trend chart.
Which two types of columns can you add to the Trend chart? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.
  • Question 13

    The assistant to the sales leader has some questions on how delegation works when using the Dynamics 365 App for Outlook. They want to know how columns are populated when an email is tracked.
    You need to explain the behavior of the tracked email messages, in particular, what is set as the owner of the tracked email from a delegated mailbox.
    What should you convey?
  • Question 14

    A company is implementing the Dynamics 365 Sales mobile app.
    The company requires setup of several push notifications for sellers who use the app.
    You need to create the push notifications.
    Which feature should you use?
  • Question 15

    Hotspot Question
    The marketing team at your organization generates leads using form submissions in Dynamics
    365 Customer Insights - Journeys.
    The marketing team then nurtures the leads to hand-off to the sales team. If accepted, sellers will work the leads using Dynamics 365 Sales.
    Leads are considered to be stale if they are NOT ready to be accepted after six (6) months.
    You need to create a bulk deletion job to delete stale leads as long as they have a Parent Contact.
    You used a saved view to start the query but need to complete the criteria.
    What should you configure? To answer, select the appropriate operator or value to be added for each search criteria.
    NOTE: Each correct selection is worth one point.