Question 31

A company sends its salespeople to trade shows to meet potential customers. One day after the trade shows, the salespeople currently send a follow-up email manually to the potential customers they met. They would like a task to remind them to call the potential customers a week after that.
You need to increase the follow-up rate for salespeople after a tradeshow.
Which actions should you take? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 32

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company's IT department has a .CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the .CSV file is ingested into Dynamics 365 Customer Insights - Data.
The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.
You need to clean and transform the data in Customer Insights - Data to be ready for unification.
Solution: Transform the first row to be used as headers. Define column types to be the appropriate field types and name the query. Create a full name and full address columns by merging the appropriate columns if they exist. Select Next and your data is now ready for unification.
Does this meet the goal?
  • Question 33

    You install LinkedIn Sales Navigator into Dynamics 365 Sales.
    The company wants to automatically populate the LinkedIn Profile for the lead contact when following up on a lead.
    You need to configure the system.
    What should you do?
  • Question 34

    Hotspot Question
    You are a Dynamics 365 administrator. The sales team uses goals to track actual to target opportunity amounts.
    A salesperson reviews their goals chart and observes the following:
    - An opportunity updated today is not included in the chart.
    - The time period for the goal is not accurate.
    You need to resolve these issues.
    What should you do? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.

    Question 35

    You need to configure the required audit settings.
    Which two actions should you perform? Each correct answer presents part of Ihe solution. Choose two. NOTE: Each correct selection is worth one point.