In a purchase request case type, you have the following requirement: Purchase requests should automaticallygo to a manager of an employee.
To meet this requirement, you design a case with a________________.

When completing a new rule for, the "Apply To" field represents what?

Select two benefits of adopting a rule delegation strategy.
(Choose Two)
Response:

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the Case ID values so the case with the highest ID value appears at the top of the list and descends in order.
How would you design the report definition to support this requirement?
Response: