Question 26

While running through a case life cycle, a business stakeholder notices a problem in a summary view.
The view should be read-only but half of the form can be edited.
How can the business stakeholder communicate this problem to the development team using Agile Workbench?
Response:
  • Question 27

    Which of the following two sets represent action sets (event > action) in Pega Platform?
    (Choose Two)
    Response:
  • Question 28

    A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment.
    To determine what type of routing to apply to each assignment, what question do you ask yourself?
    Response:
  • Question 29

    Which two of the following options is true about Directly Capture Objectives (DCO)?
    (Choose Two)
    Response:
  • Question 30

    Which statement best describes how a service level affects the urgency value of an assignment or a case?
    Response: