Question 11

An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
  • Question 12

    DRAG DROP
    An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
    When the customer logs in:
    * The application identifies the customer upon login.
    * The case type lists the last 10 orders placed by the customer.
    * The customer can select one of the previous 10 orders as the basis for the current order.
    Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

    Question 13

    Based on security factors, which two options are considered strong passwords? (Choose Two)
  • Question 14

    A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table.
    Which two configuration options, when applied in combination, do you use to update the database table when a customer changes rooms? (Choose Two)
  • Question 15

    The business process for an automobile insurance claim consists of the following phases:
    - Submission: The customer contacts a customer service representative
    (CSR) to file the claim.
    - Review: An adjuster reviews the claim, assesses the damages to each
    vehicle, and provides an estimate of the cost of repairs.
    - Repair: A third party performs the repairs on each vehicle,
    communicating with the adjuster and customer as necessary.
    - Verification: After each vehicle repair, the adjuster closes the
    claim.
    According to Pega best practices, which phase can you implement as a child case?