Question 111

Universal containers uses a custom object named Insight, which is the child in a master-detail relationship with the opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforcel mobile app and want to easily create new insight records from their phones. What should a consultant recommend to meet this requirement?
  • Question 112

    Acompany has these requirements for dealing with Cases:
    - Handled efficiently and by the right agents
    - Distributing the load so that agents do NOT have to manually select the next Case to work Which two Omni-Channel features will assist in this routing and distribution? Choose 2 answers
  • Question 113

    Arrange the steps to view record related lists in the correct order (using Salesforce Classic).
  • Question 114

    After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.
    Which step should the consultant take to troubleshoot the issue?
  • Question 115

    Data.com: The checkmark next to records in search results indicates the record is already in Salesforce.