Free Access Oracle.1z0-1038-22.v2022-12-20.q31 Practice Test (Page 7)

Question 26

Your customer has designed a guide to explain in detail to end users how to apply for a career guidance program. The customer wants this guide to be placed on the Customer Portal pages and a survey to be opened when an option in this guide is selected.
Which survey type would you use?

A.Polling survey

B.Broadcast survey

C.Transactional survey in rules

D.Website link survey

Question 27

In a contact center setup, there are certain custom objects, such as Asset Repair records, that the contact center agents should be able to update only when the supervisor creates a record for them. The contact center agents should not be allowed to perform creation and deletion operations.
How can this be done?

A.by creating the Contact Center Agents profile and under Analytics, selecting relevant permissions so that the appropriate reports on the navigation pane will have the necessary actions

B.by configuring settings at the time of creation of the custom object

C.by creating the Contact Center Agents profile and under the Permissions > Custom Object tab, selecting appropriate permissions for the custom object

D.by creating the Contact Center Agents profile and under Permissions > Service tab, selecting appropriate permissions for the custom object

Question 28

A client requires you to set up chat and email as unlimited for an SLA.
What must you do?

A.Use the default values.

B.Leave both the chat and email fields limit as blank.

C.Enter zero as the initial value for both fields.

D.Enter the value "Unlimited" in the chat and email fields.

Question 29

The current session expiration is set to 10 minutes but your client wants it to be 60 minutes. Which statement is true?

A.You can change the default value to 60 minutes by using File > Options > Session Expiration.

B.You can change the default value to 60 minutes by using Site Configuration > Session Timeout.

C.Because the system default is 15 minutes, it cannot be changed.

D.You can change the default value to 60 minutes by amending the Site Configuration > Configuration Settings value.

Question 30

Which statement is true about the JavaScript API?

A.It Is available as JavaScript objects and can be exposed through browser controls in a workspace.

B.It is available when you use the Connect Common Object Model CCOM for API operations.

C.It comes with in-built exception handling.

D.It cannot be used in Custom Object workspaces.

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Question 26

Question 27

Question 28

Question 29

Question 30

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