Question 1

Who do Renewals Managers (RMs) work with?
  • Question 2

    Which action should a Renewals manager take first?
  • Question 3

    Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?
  • Question 4

    Which two factors drive subscription value for customers? (Choose two)
  • Question 5

    Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?