Question 26

Which service offering assists the customer in preparing for emerging industry trends?
  • Question 27

    Which action can a renewals manager take to drive value in the account?
  • Question 28

    During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
  • Question 29

    What is the key implication on-time renewals have for an IT provider company?
  • Question 30

    Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?