Question 71
A customer's renewal is due in the next 6 months. Analytical data has been provided to the Customer Success Manager that shows customer usage over the last 12 months. Which two additional pieces of information are important prior to a meeting with the customer to discuss their adoption journey prior to the renewal? (Choose two.)
Question 72
Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)
Question 73
The customer wants to increase the number of services in their portfolio and improve the time to launch these services.
Which two business outcomes are appropriate? (Choose two )
Which two business outcomes are appropriate? (Choose two )
Question 74
Which action should be taken to identify and remove barriers when a customer moves from the Implement to the Use stage in the lifecycle?
Question 75
Which outcome is the best that a Customer Success Manager can achieve for a customer?
