Kumari is about to start her new roie in the secretarial function of a law firm.
Which of the following is likely to be key part of her job?

The balanced scorecard involves creating a set of measures for which THREE of the following perspectives?

Leading and developing a high performing team that has only recently come together is a challenge requiring leaders to prioritise different issues and adopt different styles and tactics at different stages of team development.
At one point the leader will need to:-
* confirm personal roles and responsibilities,
* plan the workload and agree working practices,
* ensure all sources of conflict have been resolved, and
* motivate team members to deliver their full potential.
With respect to the Tuckman model of team development, which is the stage where these leadership actions are most appropriate?

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team members have to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.
But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.
With reference to the disciplinary process, which is the best course of action for W to take?

According to Belbin, winning teams display which THREE of the following characteristics?