Question 31

John is a young management accountant who, after completing his examinations recently, was put in charge of a small established accounts department.
At his first progress review with his superior, he was very confident and enthusiastic about numerous initiatives. John expressed disappointment that his staff were so reactionary and uncooperative.
It would seem most of the staff reporting to John are dissatisfied about his leadership. The younger ones are frightened of him and they say he his always in a hurry. The older ones who have worked in the department for years are worried about John's risky decisions. Others resent him and are frustrated that John never listens to their ideas.
Which behaviour should John adopt to improve motivation in the department?
  • Question 32

    X is a Project Manager who works in a matrix organisational structure with an authoritarian leadership style. Team members are seconded on a part-time basis to teams led by X, who will then contribute to their individual performance appraisals at the end of each year.
    X requires all team members to follow exactly what he tells them without question because he has the authority to provide negative feedback in their performance appraisals. According to the French and Raven model, select the type of power that X is using in these circumstances.
  • Question 33

    In preparation for listing on the UK stock market a company has started to set up the various committees needed to comply with the UK Corporate Governance Code.
    It has identified the need for an Audit Committee and has listed the characteristics below but are not sure if they are all correct.
    Which of the options below is NOT a characteristic of the Audit Committee?
  • Question 34

    The Managing Director of a large golf complex is using Drucker's five questions to help develop a new strategy.
    Which of the following statements does not answer one of Drucker's questions?
  • Question 35

    A pharmaceutical organisation, whilst developing a drug for the remedy of a cold, discovered by carrying out research tests that the drug made people feel drowsy.
    It decided to market this product as a night time cold remedy.
    Which of the following best describes this organisation's approach to strategy?