A.True

B.False

A.CSMTASK prefix

B.CSTASK prefix

C.No specific task prefix just existing TASK prefix

D.CASETASK prefix

A.Enabling the Customer Service agent to create cases so that all the children cases can be managed by managing the parent case

B.Child cases to be separated from Parent cases and will not be synchronized automatically

C.Synchronization of all child cases as well as children of child cases on all levels

D.Parent cases to automatically generate child cases when all fields are filled out thus, synchronized auto- population

A.Use Cases

B.Schedules

C.Personas

D.Stories

A.Activate the Auto Close Resolved Cases flow

B.Create a Scheduled job that looks at the resolved_at date

C.Set the property glide.auto.close.cases resolved to true

D.Create a workflow associated with cases with a timer that changes the state after a few days