Question 121

Which type of catalog item may be found in a Service Catalog?
  • Question 122

    If the CSM Demo Data Plugin has been installed what are two options either of which will prepare that instance to be used as part of the release path to production? (Choose two.)
  • Question 123

    In Workspace Chat, agents have the ability to use quick actions to work more efficiently. What action does the /r quick action perform?
  • Question 124

    What does NLU stand for?
  • Question 125

    Match the business rule to its function in the Self-Service Portal.
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