Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 33)

Configuration items can be created from asset management.

A.True

B.False

Benchmarks provide comparative insights relative to industry averages.

A.False

B.True

In the baseline configuration for service catalog workflows, which of the following statements are true?
(Choose two.)

A.Approvals will be skipped if there are no members in the approval group.

B.Requests with a value over $1000 require manager approval.

C.Execution plans are used instead of workflows.

D.All Requested items require manager approval.

Which of the following represents how Knowledge Management subscriptions and article versioning are enabled?

A.Features are enaled by default in baseline Jakarta instances

B.Activation of the Knowledge Management Advanced Plugin

C.Knowledge Base setting on each Knowledge Base

D.Customizations to Knowledge Management

Which of the following are valid states for Normal Change requests? (Choose all that apply.)

A.Risk Assessment

B.Scheduled

C.Authorize

D.Approved

E.Implement

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