A Problem can be created from an Incident.

ServiceNow is very flexible platform. Therefore, it is encouraged to customize ITSM processes to match any requirements from the customer.

What is the minimum role required in order to delete a change?

Which of the following steps should be followed to configure Assignment group field in the incident table to allow selection from a certain set of groups? (Choose two.)

A company has many different unit test methods that create Account records as part of their data setup. A new required field was added to the Account and now all of the unit tests fail.
What is the optimal way for a developer to fix the issue?