Question 186

Which table do all technical configuration items extend from?
  • Question 187

    ServiceNow is very flexible platform. Therefore, it is encouraged to customize ITSM processes to match any requirements from the customer.
  • Question 188

    Technical workshop and process workshop can be combined in one workshop.
  • Question 189

    When implementing ServiceNow, deleting demo data and populating foundation data is often the first step.
  • Question 190

    Which of the following are valid states for Standard Change requests? (Choose all that apply.)