Free Access ServiceNow.CIS-ITSM.v2022-09-09.q264 Practice Test (Page 16)

Question 71

What is the purpose of the "Send to event creator" check box in the notification form?

A.To sends a monthly report to the author of an event with all the times an event was triggered during the month.

B.It allows an email to be sent to the user who triggered an event which caused a notification.

C.It sends a notification to the author of the event every time the event is triggered.

D.It allows certain users to subscribe to these notifications.

Question 72

What is the purpose of the Knowledge check box in Incident form?

A.If checked, it will create a draft knowledge article once the incident is resolved.

B.If checked, it will append the text in the Resolution note to the work notes.

C.If checked, it means that this incident is of type Knowledge Article.

D.If checked, it will create a draft knowledge article once the incident is closed.

Question 73

Which type of record may be used to initiate the process to deploy a fix to an incident?

A.Incident Resolution

B.Service Request

C.Change Request

D.Problem

Question 74

Which one of the following variable types in NOT supported in mobile?

A.Date/Time

B.Lookup Select box

C.Multiple Choice

D.Reference

Question 75

A company wants to incorporate a third-party web service to set the Address fields when an Account is inserted, if they have not already been set.
What is the optimal way to achieve this?

A.Create a Process, call an Apex @future(callout=true) method from it, and make the callout from that Apex method.

B.Create a Process, call an Apex @InvocableMethod from it, and make the callout from that Apex method.

C.Create an after insert trigger, call an Apex @InvocableMethod method from it, and make the callout from that Apex method.

D.Create an after insert trigger, call an @future(callout=true) method from it, and make the callout from that Apex method.

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Question 71

Question 72

Question 73

Question 74

Question 75

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