Free Access ServiceNow.CIS-ITSM.v2026-05-26.q156 Practice Test (Page 30)

Which of the following is NOT a typical method to propose a new standard change?

A.In the Standard Change Proposals Table, click "New" and submit the record.

B.Toggle the Template Bar on an existing change and click + to add a new Template.

C.In the Standard Change Catalog, under Template Management, select "Propose a new Standard Change Template. "

D.Right-click on an existing change and select "Propose a Standard Change Template. "

Change Conflict Detection Scheduled jobs run with increasing frequency as a Change approaches the Planned start date.

A.False

B.True

Which one of the following is the GOAL of Incident Management?

A.An unplanned interruption to IT service or reduction of the quality of an IT service

B.Conduct root-cause analysis to determine and resolve the cause of events

C.Prevent disruptions to normal service operations to maximize user productivity

D.Restore normal service operation as quickly as possible with minimal disruption to the business

Common recurring Catalog Variables can be grouped and standardized using _________.

A.Variable Choice Lists

B.Update Sets

C.Variable Sets

D.Insert and Stay

What tools are available to the assignee to help resolve an incident?
Choose 2 answers

A.Class Manager

B.Enterprise CMDB Dashboard

C.Known Errors

D.Incident Overview Dashboard

E.Knowledge Articles

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