Free Access ServiceNow.CIS-ITSM.v2026-05-26.q156 Practice Test (Page 31)

Question 146

What creates the trigger conditions of a Notification record?

A.Define specific groups and users as recipients

B.Enable the Send to Event Creator

C.Modify the conditions on the when to send tab

D.Use the incident_comments mail script

Question 147

In Incident Management , which of the following States are considered Active?

A.New, In Progress, On Hold, Resolved, Closed, Cancelled

B.New, In Progress, Resolved

C.New, In Progress, On Hold

D.New, In Progress, On Hold, Resolved

Question 148

Which of the following capabilities can be done by benchmarks? (Choose all that apply.)

A.Auto-update process design according to selected peer

B.Comparison by number of users

C.Identify improvement opportunities

D.Comparison by industry

E.Measure KPI Performance

Question 149

Where can a change manager define the conditions that must be met before a change request can move from one state to another?

A.State choices

B.Model State Transition Conditions

C.Dictionary Overrides

D.State conditions

Question 150

Inbound Actions can be configured to enable creating or updating incidents.

A.True

B.False

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