Question 46
Which of the following training topics is important for a company's staff members but not for senior management?
Question 47
The Taylor Company makes products in to S ne 1 and its base is moving toward full computer-assisted design (CAD) systems. Taylor 1s planning to implement a policy requiring product acceptance to be made from CAD drawings resident on the computer system. However, the Ward Company, an important customer of Taylor. has a written policy requiring suppliers to use paper drawings for product acceptance. Which of the following actions should Taylor take to be cost-effective and sensitive to Ward's requirement?
Question 48
A recent employee survey included individual comments indicating that some employees are having to decide whether to follow a written procedure or do something contrary to procedure b their supervisor or manager told them to do it differently. In this situation, the first action the quality manager should take is to
Question 49
Which of the following approaches to conflict allows all parties to feel positive about the resolution?
Question 50
In developing a private college's balanced scorecard, which four of the following information categories
would be best to consider?
I. Alumni contributions
II. Current student enrollments
III. Percentage of students graduated
IV. Faculty competence level
V. Academic rating among competitors
VI. Cash flow
VII. New and/or updated programs under development
would be best to consider?
I. Alumni contributions
II. Current student enrollments
III. Percentage of students graduated
IV. Faculty competence level
V. Academic rating among competitors
VI. Cash flow
VII. New and/or updated programs under development