Question 31

The distinction between inpatient and outpatient data is an important consideration in planning the data collection process because:
  • Question 32

    A Japanese tool called 5S (each step starts with letter "S") is a systematic program that helps workers take control of their workspace so that it actually works for them (and their customers) instead of being a neutral or, as is quite common, competing factor.
    Which of the following is/are NOT out of these five 5S? (Choose two.)
  • Question 33

    Because of their detail and straightforward design, patient registries are a powerful source of quality improvement
    data. Registries usually are specialty or procedure specific. For instance:
  • Question 34

    Employees involved in quality circles are encouraged to develop ideas for improvement or request management
    efforts to propose solutions for adoption. The aims of the quality circle activities are all of the following EXCEPT:
  • Question 35

    The weight of scoring system is based on an emphasis Baldrige places on ___________ and an organization's ability to demonstrate performance and improvement in the following areas:
    Product and service outcomes

    Customer-focused outcomes

    Financial and market outcomes

    Workforce-focused outcomes

    Process effectiveness outcomes

    Leadership outcomes