The ability to report survey results at an actionable level is critical; in most cases, actionable level means:

Weighting of scores is frequently recommended if members of a (patients) population have unequal probabilities of being selected for the sample. If necessary, weights are assigned to the different observations to provide a representation picture of the total population.
Weighting should be considered when

IHI has designed a model to support its breakthrough collaborative series.
A key component of the collaborative model is the ability of participants to work with other organizations to discuss:

The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient and clinician takes place, such as:

Limitations of health plan databases are all of the following EXCEPT: