The most effective data collection tools follow the _____________ of patient care and medical record documentation, whether the data are collected retrospectively or prospectively.

Organizational size affects the ability to disseminate best practices

Health plan databases are an excellent source of data for quality improvement projects particular projects that have _______________.
For many years, health plans have used a variety of means to collect data on their performance, track the management of care received by their numbers and direct program in disease management and care management.

When formulating medical standards, a critical decision that must be made is the _____ at which the standard should
be set.

Familiarity with terms describing the psychometric properties of survey instruments and methods for data collection
can help an organization choose a survey that will provide it with credible information for quality improvement. There
are two different and complementary approaches to assessing the reliability and validity of a questionnaire. Which of
the following are out of those approaches?